| When is it time to hire a home care provider? |
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by Helpguide.org
For many caregivers, there doesn't seem to be enough hours in the day. It is difficult to care for all of the needs of a family member and have time for your own family, a job and yourself. Exhaustion and stress can become overwhelming and additional help is needed. Fortunately, there are many options. In fact, home care service is among the fastest-growing trends in health care. People who become care recipients most often would rather stay in their own homes than move into residential care. And, economically, except for round-the-clock nursing care, home care can be less expensive than most board and care homes, skilled nursing homes and assisted living facilities. What types of home care services are available?Professional care providers offer a variety of services. In general, they are available 24 hours a day, 7 days a week. They may work by themselves or as a team on a shift, part-time, hourly, or on an as-needed basis. Services range from household help or personal care, to more specialized medical care, like that provided by respiratory therapists or hospice workers.
Tips on finding home care providersChoosing services that are the best match to help a loved one can be confusing and overwhelming to caregivers. They need help finding help. To find agencies or providers, you can check the yellow pages oryour city or county Area Agency on Aging. Here are some additional possibilities:
The Eldercare Locator, a service of the U.S. government, has an online database of senior service agencies. To get more detailed information, call the Eldercare Locator toll-free at 1-800-677-1116 (Monday through Friday, 9:00 a.m. - 8:00 p.m. Eastern time). You will speak to an Information Specialist who can provide more specific and useful help. Agency and independent home care providers tipsTypically, home health care agencies will be the most expensive; independent providers will be the least expensive. However, home health care agencies are also easier to use, since the agency finds and places the provider, handles payroll and problems, and usually provides coverage for sick or absent providers. Also, agencies that are licensed and bondedare generally safer (although there are always exceptions). You have avenues of recourse (complaints, legal action) when dealing with agencies that are liable for problems. There is no real recourse (except firing) when dealing with independent providers or ones found through registries. Should a problem develop, discuss it with the care provider first. If that does not resolve matters, talk to the agency (if there is one). If the provider is independent and you cannot resolve the problem after repeated discussions, you may need to find a new care provider. If you suspect fraud or other criminal behavior, report it to your state's Department of Health and the Better Business Bureau. Remember to read contracts carefully, check all references, and take time to talk with someone you trust before signing anything! Source: Helpguide.org
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