Our Caring Team

FACILITY TEAM MEMBERS

Administrators
Licensed administrators plan, organize, direct, and supervise care within their individual facility, ensuring each and every resident receives the special attention they deserve.

Social Services Department
The Social Services team makes the transition from home or hospital to nursing home as smooth and comfortable as possible. From acting as a liaison between physicians and loved ones to making sure rooms are comfortable, Social Services is available and willing to help.

Director of Nursing (DON)
Directors of Nursing lead nursing staff with their experience, knowledge, and exceptional supervisory skills. The Director of Nursing also works closely to coordinate and manage care plans and ensures that everyone works together to provide the best care possible for each resident.

Nursing Team
Heritage residents can sleep peacefully knowing highly trained licensed practical nurses (LPNs) and registered nurses (RNs) are caring for their needs 24 hours a day, seven days a week. Nurses administer medication, carry out doctors' orders, and supervise certified nursing assistants.

Certified Nursing Assistant (CNA)
CNAs help residents in all areas that may require assistance such as dressing, eating, and bathing. Unlike most nursing facilities, Heritage offers many of our CNAs the opportunity to receive additional training above and beyond their regular certification. This training addresses the unique needs of the senior population, aiding in the exceptional everyday care of Heritage residents.

Therapists and Rehabilitation Specialists
All Heritage facilities are equipped with in-house speech, physical, and occupational therapy as well as rehabilitative services that help seniors reach the highest level of independence possible. Restoring and maintaining health, dignity, and independence is the top priority of our therapists.

Activity Staff
In addition to physical health, Heritage looks after the social and mental well-being of seniors. Heritage Activity Directors plan on-site and off-site activities that enable residents to enjoy many of the same things they have always loved.

Dietary Team
Heritage dietary professionals take special care in preparing meals and snacks that meet residents' preferences as well as doctors' specifications. The dietary team provides residents with many meal options, and prepares alternative meals when necessary.

Business Office
The Business Office supports Administrators and Department Managers through such duties as greeting visitors, ordering supplies and forms, and data entry. The duties performed by the Business Office aid in the smooth day-to-day functioning of each facility.

Support Staff
Heritage support staff work around-the-clock to maintain safe and clean facilities. Team members in departments such as Housekeeping, Laundry, and Maintenance are dedicated to creating a wonderful stay for Heritage residents.