Heritage Enterprises, Inc. takes pride in the way we get to know our residents and their loved ones. We would like to provide you with the same opportunity to learn about the Heritage Team. Who we are, what we do, and why thousands of families depend on us every day.

Corporate Office

The foundation of Heritage is built on the strong leadership skills of the senior staff in Bloomington, IL. This experienced group coordinates operations for 34 facilities across Illinois. Every day thousands of families and loved ones count on the corporate staff to make the right decisions. No one from the Heritage team stands alone; the knowledgeable experts of the corporate support staff stand by each facility and each resident.

Click here to learn more about
the senior staff.

Facility Team Members:

With the support of the corporate team, each day hundreds of employees care for our residents. Each employee plays an important role in the daily operations of Heritage. Take a moment to learn about the important roles of the Heritage staff.

Administrators.
From schools to shopping centers, all successful organizations rely on strong leadership. Heritage embraces this mentality, selecting only the most qualified leaders to manage overall facility operations. Licensed administrators plan, organize, direct, and supervise care within their facility, ensuring each and every resident receives the special attention they deserve.

Social Services Department.
Heritage understands a stay at a nursing or assisted living facility is quite a change in someone's life. The Social Services team makes that transition as smooth and comfortable as possible by attending to residents' needs during their stay and coordinating many aspects of care. From acting as a liaison between physicians and loved ones to making sure rooms are comfortable, Social Services is always available and willing to help.

Director of Nursing (DON).
Directors of Nursing lead nursing staff with their experience, knowledge, and exceptional supervisory skills. The Director of Nursing also works closely with other department heads, coordinating and managing care plans and making certain that everyone works together to provide the best care possible for each resident.

Nursing Team.
Heritage residents can sleep peacefully knowing highly trained Licensed Practical Nurses (LPN) and Registered Nurses (RN) are caring for their needs 24 hours a day, seven days a week. Nurses administer medication, carry out doctors' orders, and supervise Certified Nursing Assistants. While caring for Heritage residents, the attention that nurses pay to detail is second to none.

Certified Nursing Assistants (CNA).
CNAs help seniors in all areas that may require assistance such as dressing, eating, and bathing. Unlike most nursing facilities, Heritage offers many of our CNAs the opportunity to receive additional training above and beyond their regular certification. This training addresses the unique needs of the senior population, aiding in the exceptional everyday care of Heritage residents.

Therapists and Rehabilitation Specialists.
When an elderly person suffers a trauma or illness, even the routine activities of life may become difficult or impossible. All Heritage facilities are equipped with in-house speech, physical, and occupational therapy as well as rehabilitative services that help seniors reach the fullest level of independence possible. Restoring and maintaining health, dignity, and independence is the top priority of the Heritage therapy and rehabilitation services.

Activity Staff.
In addition to physical health, Heritage looks after the social and mental well being of seniors. Heritage Activity Directors plan on-site and off-site activities that enable residents to enjoy many of the same things they have always loved. Heritage takes pride in the variety of recreational opportunities provided to our residents.

Dietary Team.
Heritage dietary professionals take special care in preparing meals and snacks that meet residents' preferences as well as doctors' specifications. The dietary team provides residents with many meal options, and prepares alternative meals when necessary. Heritage provides an enjoyable meal experience with a pleasant dining atmosphere.

Business Office.
The Business Office supports Administrators and Department Managers through such duties as greeting visitors, ordering supplies and forms, and data entry. The duties performed by the Business Office aid in the smooth day-to-day functioning of each facility.

Support Staff.
Heritage support staff work around-the-clock to maintain safe and clean facilities. Team members in departments such as Housekeeping, Laundry, and Maintenance are dedicated to creating a wonderful stay for Heritage residents.