Mission & Values
Heritage provides superior health and hospitality services, delivered every day with passion and integrity from our trusted family to yours.
Heritage Family Values
Follow the Golden Rule; treat others as you would like to be treated. Respect that everyone’s journey is different: residents, families, and team.
Do the Right Thing.
Always be in the right place, doing the right thing, and never compromise the truth.
Believe in Yourself.
Have faith in your abilities and the person you are. Self-confidence is the first step toward great achievements.
Be flexible and ready to accommodate the changing landscape of our business.
Be Passionate. Be Caring.
Pour your heart and soul into every interaction with individuals, families, and colleagues. Treat all with kindness, compassion, and sensitivity.
One of the core values of the Heritage company culture is Caring. We strengthen our bond with the communities in which we are located through active memberships and partnerships with organizations whose activities improve the quality of life for seniors. Some of these organizations include The Alzheimer’s Association, Meals on Wheels, local senior centers, caregiver support groups, and area agencies on aging, to name only a few.
At the corporate level, Heritage Operations Group in Bloomington also puts value in supporting a variety of local organizations. For more than 20 years, Heritage Operations Group has been a strong supporter of the American Heart Association. We consistently raise thousands of dollars each year for the McLean County Heart Walk. Other causes supported by Heritage include the American Red Cross, the United Way, Illinois State University’s Mennonite College of Nursing, the YWCA, and the Children’s Foundation.