“Dad’s 5.5 weeks at your facility was a very awesome-rehab. We can’t say enough kind words about your staff. Danelle the DON was kind, caring, and understanding. Miranda in social services was so helpful --- we had no idea of the Medicare/insurance regulations – she explained all to us. The environmental, housekeeping staff went above and beyond for any and all of our needs."
“Things were OK"
"It was clean & had good food. Also, PT/OT was done in an effective manner."
"Great care. We – as the family were very happy. She enjoyed activities, church, movies, etc."
"Our family can’t say enough good things about the Carlinville Heritage Health staff and facility. There’s something unique and special about the small town, family atmosphere that distinguishes Heritage from other health care providers. Our mother Gloria Taseff considered it home and felt safe and secure during her two years there. Many of the staff were her former students or their children and grandchildren, which made the transition much easier for all of us. When her health failed and it was time to enter hospice, she faced several options. She chose to "go back home to Heritage." That says it all."
“Heritage Health is the best place to be & if ever needed to come back for therapy, it's the only place I'll choose." William Noble
"I loved it here at Heritage, if I ever need to go back into a nursing environment Heritage is the place to be!" Cathern Matthews
"The Heritage staff gave great care and the roast beef was amazing!" Margaret Bloom
"I wish to thank all the people who helped Rosemary and me through the past nine months. I was fortunate to be able to visit her almost every day, so I saw helping hands in action. I knew she was getting the very best of care. Her room and the common areas were always spotless, and I could sense she was content and happy at Heritage. My fondest memory is of the kindness, the extreme patience and the unending smiles of the staff." Fred Newman
"This is the best nursing home I have been in; all staff was friendly; always glad to help. Couldn't ask for a better place."
"Excellent care. Pleasant, happy surroundings. Therapists [were] exceptionally helpful."
"We are very happy with everything. The people are nice to you and we really enjoy the meals. We are very pleased with everything. You just can't beat it."
"I appreciate all the good care I received and the girls are all very pleasant."
"Food was also exceptionally delicious & good variety, served attractively and appetizing. All staff willing to give assistance when needed."
"We are so very appreciative of the care provided for our mother. The staff at Heritage Health are very friendly, professional and responsive to our questions and requested. Thank you!"
"It’s a great place to be if you can’t live at home."
"Great staff -- CNAs, RNs, and LPNs, etc. Your staff is very compassionate towards their patients."