“Staff is very courteous and helpful.”
“I had a short stay and was taken very good care of.”
“The staff & atmosphere contributed greatly to my positive progress. Thank you.”
“High ratings and courteous staff.”
"Everyone was very good about helping in all ways. Thank you all."
"I got excellent care. Clean facility, cheerful attitudes of nurses, CNAs & therapists."
"When I arrived on a stretcher from the hospital I was given immediate attention. CNAs Sue and Savanah were there when I was admitted."
"My experience was so great. All was extremely great. I can’t praise the staff enough for all their great care."
"The services were awesome – everyone was warm and friendly. I’ve worked in a lot of nursing homes over the years and yours was at the tip. I told my family if I ever needed another nursing home that I wanted to come back to yours. Thank you so much for all the wonderful care."
"The staff members are outstanding and very professional."
"Clean, up-to-date facility, nice location. All personnel were up-beat, helpful, courteous, professional and knowledgeable."
"My mother has had a very good experience the times she has been at Heritage Health.”
"Took good care of mom even though she can be a bit of a drama queen. When she needed to return to hospital at night, staff really concentrated on her need to get her where she needed to be."
"When necessary, it is truly a great place!"
"While I don’t mention anyone in particular, I feel every staff member went above and beyond to make patients feel welcome and important."
"You have the best facility and staff in the Peoria area. No one is even close."
"My mom’s show-term stay while recovering from back surgery was a great experience. The therapy team was awesome! Jason was helpful on several different occasions."
"Very impressed with the CNAs; they always checked and emptied any wastecans. They never said or thought it was only a housekeeping duty. Always asked if I needed anything."
"Don is doing great because of the great start he got there. Thank you for giving him a great start. God bless all of you!"
"The therapy department is the best. I can't say enough good things about these people. I'm home because of them."
"I thought the nursing staff to be top-notch. Food services very good, tasty food. They were very kind to me and I observed the kindness they showed to other residents."
"I felt [they] provided good care, great therapy and staff was great, too!"
"Physical therapy was excellent as well as OT. They helped me immensely."
"A feeling of family."
"Over the top friendliness and caregiving!"
"Staff were very helpful."
"I would recommend Heritage Health to anyone. They all went out of their way to be helpful."