“Heritage is close to home and the employees are very good at what they do.”
“Your staff went above and beyond to help. They were always kind and polite. Helpful whenever I needed them. Thank you and everyone at the facility that I came into contact with.”
“Everyone involved in my care was pleasant and helpful.”
“My stay has been fantastic. People are so good to me. For instance, last night I had help to take a shower and assist to bed—Macy was just so kind and considerate and helpful. I had fallen down eight steps at home, stayed in the hospital a short time and Dr. Timmons recommended that I have continued therapy at a skilled facility. Heritage Health was the right choice for me. We are very lucky to have Heritage Health in our community. My wife was able to visit frequently and staff here is amazing. There is also some great staff in the Therapy Department too. Daniel and Sarah from OT and Betsy from PT especially helped me to get stronger and more confident to go home safely.“ – Ollie Bailey, Hoopeston
“To the nurses, C.N.A.s, cooks, housekeepers, maintenance and the front desk – you really were and still are my mom’s family. Thank you with all my heart” – The Rogers Family on behalf of Juanita Branom
“Words are inadequate to express the gratitude our family feels for the staff at Heritage. I have always believed that God sends angels to watch over us while we are here on earth, and now I know they are here at Heritage. Each staff member went out of his or her way to give Mom loving, professional and compassionate care during her four-year stay. The support and love our family received during Mom’s last weeks went far beyond what could be expected. The Heritage family has truly become a part of our extended family. – The Family of Mae Glenn
“As I hope you all know, I deeply appreciate what you are doing and continue to do for Mom and all your other residents. I would not want Mom in any other facility. The burden I feel for not being there every day is helped by knowing what loving care she is getting from all the staff there.” – Connie Hofer
“There are no words to express how much we appreciate the loving care you gave Geri these past years. You are truly “angels among us” and we are eternally grateful for all your love and care given to her. – The Family of Geraldine Johnson
“Your people are some of the best and friendliest I have ever met. Their helpfulness is above and beyond the call.”
“They do extra things that is needed and are glad it seems to do it. Great nurses and helpers. We appreciate it more than words can tell. We appreciate being here. And your cleaning people are the GREATEST.”
“Thank you to all of your staff here at the nursing facility. I wouldn’t be getting along as good as I am if it wasn’t for your hard working people. Keep up the good work.”
“It’s a great place to get well.”
“You are fortunate to have Kathy, Bitsy and Chelsea among many other very good employees.”