Heritage Operations Group

800-397-1313     |

Restore - Heritage Health TherapyHeritage Locations

Located in downtown Bloomington, Illinois, the Heritage Operations Group corporate office is housed in the former Roland Department Store building. The building was renovated in 1989 and parts of it were restored to its original specifications.


The work of the employees at the corporate office supports the individual Heritage and Evergreen facilities throughout Illinois, providing them with supplies, materials, and information - whatever is needed to keep the buildings running and serving the healthcare needs of their residents.


corporate-officeCorporate Office

President & Chief Executive Officer: Benjamin Hart


Operations: Connie Hoselton (Executive Vice President of Operations & Chief Operations Officer)

Dietary: Deb Brandner, Vice President of Dietary Services

Marketing: Melissa Beaver, Vice President of Community Relations & Marketing

Skilled Nursing Facility Operations: Karla Kasprzyk, Vice President of Operations

Skilled Nursing Facility Operations: Chris Kasper, Vice President of Operations

Human Resources: Amy Bauman, Vice President of Human Resources

Administration: Julie Wolf, Central Office Manager


Accounting: David Underwood (Executive Vice President & Chief Financial Officer)
Accounting – Dave Fehrenbacher, VP of Accounting & Controller
Accounts Receivable – April Nussbaum, Accounts Receivable Billing Manager

Accounts Receivable – Lisa Gordon, Accounts Receivable Collections Manager


Nursing: Vicki Bied (Senior Vice President)

Nursing: Becky Smith, Vice President


Technology: Jenny Clyatt (Senior Vice President of Technology and Chief Information Officer)

Informatics: Melissa Draper, Clinical Informations Manager

Support: Chris Goodwin, Technical Support Manager


Operations: Lori Kerns (Senior Vice President of Supportive & Assisted Living Operations)

Director: Sarah Coulter, Regional Director

Director: Karla Smith, Regional Director


Facilities: Mike Blake (Senior Vice President)

Facilities: Bob Haerr, Vice President of Facilities

Environmental Services: Sallie Boyce, Environmental Services Manager
Purchasing: Deann Jacob, Purchasing Director



Heritage Operations Group is proud to provide the senior population in Illinois with rehabilitative therapy services, skilled nursing care, specialized Alzheimer’s and dementia care, assisted and supportive living, independent living and pharmacy services.


Heritage Operations Group, is a separate and distinct legal entity from any and all other entities named or listed on this website.  Any information contained in this website does not constitute evidence of a relationship between Heritage Operations Group, or any other named or listed entity.

Heritage Operations Group •  115 W. Jefferson St. Suite 401  •  P.O. Box 3188   Bloomington, IL   61702-3188
PH. 800-397-1313  •  FAX: 309-829-5477

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