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Activities of Daily Life (ADL): A term used in healthcare to refer to daily self-care activities within an individual's place of residence, in outdoor environments, or both. Examples of ADLs include: bathing, dressing, eating, walking, etc.


Assisted Living: A long-term care option that combines housing, support services and health care, as needed. Assisted living is designed for individuals who require assistance with everyday activities such as meals, medication management or assistance, bathing, dressing and transportation.


Cardiac Therapy: Therapyfor individuals who have cardiovascular problems including high cholesterol, high blood pressure, diabetes, heart disease, angina, angioplasty, bypass surgery, congestive heart failure, and other related medical problems. The primary goal is to increase patient endurance and functional independence.


Community Re-Entry Program: An occupational therapy component of the RESTORE therapy program. The Com­munity Re-Entry Program is designed to help you plan, schedule and accomplish your list of “to dos” with success and self-confidence.


Contact/Droplet Isolation: Precautions exercised to prevent the spread of germs or infections.


Dementia (Alzheimer’s): A general term for a decline in mental ability severe enough to interfere with daily life. Memory loss is an example. Alzheimer's is the most common type of dementia.


Dysphagia: A persistent swallowing disorder. It takes more time and effort to move food or liquid from your mouth to your stomach. Difficulty swallowing may also be associated with pain. In some cases, you may not be able to swallow at all.


Gait: Manner of walking from place to place.


Happy to Oblige (H to O): Customer serviceInitiative exclusive and trademarked to Heritage Operations Group and its facilities. The fundamental goal of this initiative is to improve communication at all levels throughout the organization.


Hospice: End-of-life care, provided by a team of health care professionals and/or volunteers. They give medical, psychological and spiritual support. The goal of the care is to provide peace, comfort and dignity to the patient as well their family.


Independent Living: Any housing arrangement designed exclusively for seniors, generally those aged 55 and over. Housing varies widely, from apartment-style living to freestanding homes. In general, the housing is friendlier to older adults, often being more compact, with easier navigation and no maintenance or yard work to worry about.


Living Skills Retraining: An occupational therapy component of the RESTORE therapy program. Living Skills Retraining takes place in a setting where occupational therapists retrain specific life skills. Like being in your own home, you will be able to perform kitchen, laundry, bathing/personal hygiene and leisure activities with professional instruction and coaching.


Living Skills Retraining Studio: A home-like environment designed so physical & occupational patients can practice the activities & skills essential to returning home in a fully-functional apartment.


LSVT (Lee Silverman Voice Training):  Lee Silverman Voice Treatment (LSVT) is an effective speech treatment program that has been proven to help restore speech in individuals with Parkinson's disease as well as aging and other conditions including stroke, multiple sclerosis and cerebral palsy.

LSVT LOUD™ is an effective speech treatment for individuals with Parkinson disease (PD) and other neurological conditions. LSVT LOUD improves vocal loudness by stimulating the muscles of the voice box (larynx) and speech mechanism through a systematic hierarchy of exercises.


LSVT BIG™ applies the same principles of LSVT LOUD to limb movement in people with Parkinson disease and have been documented to be effective in the short term. LSVT BIG can be delivered by a physical or occupational therapist with the goal being to improve gait, speed, balance and quality of life. This protocol was developed specifically to address the unique movement impairments for people with Parkinson disease.


Managed Care: The term managed care or managed health care is used to to describe a variety of techniques intended to reduce the cost of providing health benefits and improve the quality of care for organizations that use those techniques or provide them as services to other, or to describe systems of financing and delivering health care to enrollees organized around managed care techniques and concepts ("managed care delivery systems").


Medicaid: A joint federal and state program that helps with medical costs for some people with limited income and resources. Medicaid programs vary from state to state, but most health care costs are covered if you qualify for both Medicare and Medicaid.


Medicare: The federal health insurance program for people who are 65 or older, certain younger people with disabilities, and people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant, sometimes called ESRD).


Medicare Part A (Hospital Insurance): Medicare Part A covers inpatient hospital stays, care in a skilled nursing facility, hospice care, and some home health care. You could qualify to receive benefits from Medicare Part A in a skilled nursing facility if you meet the following criteria:

  1. You have been admitted to the hospital for at least three days (coverage days measured from midnight to midnight).
  2. Your stay in a skilled nursing facility begins within 30 days of your discharge from the hospital, following your minimum three-day stay.
  3. You are medically qualified to receive a skilled service, I.e. physical, occupational or speech therapy.
  4. Physicians, nursing and therapy staff will evaluate patient to determine their eligibility for Medicare. This team meets regularly to determine ongoing coverage.


Medicare Part B (Medical Insurance): Part B covers certain doctors’ services, outpatient care, medical supplies and preventive services.


Memory Support: Care for seniors who have Alzheimer's disease or other dementias.


Neurological Therapy: Neurological physical therapists work with individuals who have a neurological disorder or disease. These include Alzheimer's disease, ALS, brain injury, cerebral palsy, multiple sclerosis, Parkinson's disease, spinal cord injury and stroke. Common problems of patients with neurological disorders include paralysis, vision impairment, poor balance, difficulty walking and loss of independence. Therapists work with patients to improve these areas of dysfunction.


Occupational Therapy: The use of treatments to develop, recover, or maintain the daily living and work skills of people with a physical condition.Occupational therapy focuses on adapting the environment, modifying the task, teaching the skill, and educating the client/family in order to increase participation in and performance of daily activities.


Orthopedic Therapy: Orthopedic therapy treats disorders and injuries of the musculoskeletal system, as well as help patients recover from surgery. Orthopedic therapists are trained in the treatment of post-operative joints, sports injuries, arthritis and amputations, among other injuries and conditions. Joint mobilizations, strength training, hot packs and cold packs, and electrical stimulation are often used to speed recovery in the orthopedic setting.


Outpatient Therapy: A form of therapeutic treatment that is offered to people who do not need to be hospitalized. A number of types of therapy can be offered on an outpatient basis, including psychological, physical, and post-surgical care. Many patients like this type of treatment because it allows them to receive necessary medical care while staying at home and avoiding the costs associated with staying in the hospital full time.  


Parkinson’s Disease: A chronic and progressive movement disorder, meaning that symptoms continue and worsen over time. Parkinson’s involves the malfunction and death of vital nerve cells in the brain, called neurons. Primary motor signs of Parkinson’s disease include the following.

  • tremor of the hands, arms, legs, jaw and face
  • bradykinesia or slowness of movement
  • rigidity or stiffness of the limbs and trunk
  • postural instability or impaired by balance and coordination

Peripheral IV Insertion/Management: Intravenous medication and catheter care.


Peritoneal Dialysis: A type of dialysis that uses the peritoneum in a patient's abdomen as the membrane where fluid and dissolved substances are exchanged with blood.


Physical Therapy: A type of treatment you may need when health problems make it hard to move around and do everyday tasks. It helps you move better and may relieve pain. It also helps improve or restore your physical function and your fitness level. The goal of physical therapy is to make daily tasks and activities easier.


PICC and Central Line Management: Indwelling central vein line catheter care.


Pulmonary Therapy: Also called pulmonary rehab, pulmonary therapy is a broad program that helps improve the well-being of people who have chronic (ongoing) breathing problems.


Respite Care: Nursing care designed to give the primary caregiver a break from their duties. Respite care at a skilled nursing facility offers the primary caregiver a break and provides quality care for a loved one.


RESTORE Therapy: The rehabilitative and restorative therapy program offered by Heritage Health. RESTORE provides comprehensive therapy, offering physical, occupational and speech therapies. Our focus is to RESTORE you home and give you the tools to live as independently as you can.


Shelter Care: A healthcare living option for seniors that allows them to live in a small community of other seniors who also enjoy a more independent lifestyle but have the security of knowing that if they should need additional assistance, the resources are nearby. Nurses are available to help in emergencies, and assistance with daily living tasks is available.


Short-term Rehabilitation: Therapy for individuals recovering from a surgery, illness or accident. Generally, those needing short-term, in-patient rehabilitation may remain involved in their program at a facility for as little as a couple of days to as many as several weeks. Short-term rehabilitation programs help patients achieve their maximum functional capacity and get back to their homes and community in the shortest time possible.  


Skilled Nursing Care: Daily nursing and rehabilitative care that can be performed only by, or under, the supervision of, skilled medical personnel. Skilled nursing facilities, commonly referred to as nursing homes, are licensed healthcare facilities that are inspected and regulated by a state’s Department of Health Services. A skilled nursing care facility may be needed if your family member requires:

  • round-the-clock nursing care, particuarly if the senior might stray if left unsupervised
  • assistance with meals, personal hygiene, medications or portability

Speech Therapy: Therapy that specializes in the evaluation and treatment of communication disorders and swallowing disorders.


Supportive Living: A long-term care option that combines housing, support services and health care, as needed. Supportive living is designed for individuals who require assistance with everyday activities such as meals, medication management or assistance, bathing, dressing and transportation. Financial aid programs are available through the State of Illinois for qualified seniors.


TPN, G/J Tube Feedings/Management: Artificial airway, oxygen and nebulizer services.


Venous Duplex: An ultrasound to capture images of internal views of veins that return blood to the heart.


Wound Care: Wounds can occur from an injury, a surgical intervention, or caused from mechanical trauma such as unrelieved pressure. Wounds can also occur from underlying disease processes such as diabetes or venous hypertension/ insufficiency. Wound care is focused on healing and eliminating the existing wound and preventing further wounds. Wound care within a skilled nursing facility means residents do not have to return to the hospital for treatment of the wound. 




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Heritage Operations Group is proud to provide the senior population in Illinois with rehabilitative therapy services, skilled nursing care, specialized Alzheimer’s and dementia care, assisted and supportive living, independent living and pharmacy services.


Heritage Operations Group, is a separate and distinct legal entity from any and all other entities named or listed on this website.  Any information contained in this website does not constitute evidence of a relationship between Heritage Operations Group, or any other named or listed entity.

Heritage Operations Group •  115 W. Jefferson St. Suite 401  •  P.O. Box 3188   Bloomington, IL   61702-3188
PH. 800-397-1313  •  FAX: 309-829-5477

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